Improving Productivity and Patient Flow

The global Covid-19 pandemic created enormous challenges for healthcare providers and left them facing an unprecedented backlog of people waiting for treatment.  In the UK, for instance, there is a ‘visible backlog’ of more than 6 million people waiting for elective procedures and a growing ‘hidden backlog’ of patients who require care but have not yet looked for it.  There has never been a more urgent need to maximise the capacity and productivity of our healthcare facilities and services, but how do we do this?

In IHLM’s upcoming Healthcare Operations and Patient Flow Management programme we’ll be taking an in-depth look at some of the many ways healthcare teams can transform productivity, while also improving the quality of their working lives. These solutions include:

  • seeing patients in turn and treating them in order – allowing a patient to jump the queue for non-clinical reasons means everyone else behind them waits longer
  • ensuring that capacity meets variation in patient demand by reducing staffing levels on some days and increasing it on other days
  • making sure every stage in the patient’s journey is planned for and scheduled so that everyone knows what to expect and when to expect it
  • reducing the time spent doing things that don’t add any value for patients – such as coming to hospital on different days for different tests

Delivered via IHLM’s online e-learning platform, through live interactive Zoom webinars and one-to-one coaching, our upcoming programme will help you become part of a global community learning how to transform patient flow together.

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  • What is a mini MBA and who is it for?

    October 18, 2023

    Pretty much everyone working in business or management has heard of the MBA degree. However, few healthcare leaders have the time, money or need for such a lengthy and expensive programme.

  • Her Majesty Queen Elizabeth II

    September 8, 2022

    IHLM is deeply saddened by the death of Queen Elizabeth II. Her Majesty was patron of more than 600 charities, many of them in the field of health and medical care.

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