Digital Transformation

Digital Healthcare Transformation

Make Digital Healthcare Happen!

About The Programme

Digital healthcare uses technology to make patient care – and the organisations that provide it – safer, more effective and more patient-centred. It makes processes, whether clinical or administrative, more efficient as well as making care more personalized and precise.

Digital healthcare is not new. Many hospitals have used computer systems since the 1960s and 70s. But while electronic health records have become widespread over the last decade, new innovations – such as the use of ‘big data’ to improve service planning or machine learning to support clinical decisions – are still in their infancy.

The IHLM Digital Healthcare Transformation Programme will benefit anyone who wants to understand what digital healthcare is, what its potential benefits are, and how they can capture those benefits for their healthcare organisation right now. It requires absolutely no prior knowledge of, or background in, information technology – just a genuine passion for improving patient care and making healthcare more efficient and effective. Delivered in ways that are both emotionally engaging and immediately practical, the programme empowers participants to transform their own department, business unit, institution or system from the moment they leave the classroom.

This intensive and interactive two day programme is divided into four modules and includes detailed instruction in:

  • Introducing Digital Healthcare – A comprehensive review of all the digital healthcare concepts and technologies that exist today and could be coming in the not-too-distant future.
  • How To Exploit Digital Healthcare In Your Organisation – Tools for identifying opportunities for innovation and improvement using digital healthcare.
  • Making Digital Healthcare Happen – How to overcome obstacles and implement digital healthcare successfully.
  • Monitoring and Evaluating Digital Healthcare Innovations – How to measure the impact of digital healthcare on your organisation and on the care you deliver.

Who Should Attend?

This programme will benefit anyone who wants to understand what digital healthcare is, its benefits, and how they can implement it in their healthcare organisation right now. Absolutely no prior knowledge of information technology is required – just a genuine passion for improving care.


Module 1: Introducing Digital Healthcare

In Module 1 we introduce digital healthcare, defining what it is and why it is so revolutionary. The topics covered in Module 1 include:

  • What Is Digital Healthcare? – What exactly do we mean by ‘digital healthcare’? Which underlying concepts and technologies does it involve? What applications of digital healthcare already exist today and what could be coming in the not-too-distant future?
  • Barriers and Opportunities – What are the barriers to, and opportunities for, progress in the development and implementation of digital healthcare?

Module 2: How to Exploit Digital Healthcare in Your Organisation

How can digital technologies and applications enable you to transform your healthcare organisation and the services it provides? In Module 2 we review a simple toolkit for innovating and improving care digitally. The topics covered in Module 2 include:

  • Ten Types of Innovation – Learn Deloitte’s ‘Ten Types framework’: a simple and intuitive tool you can use to identify opportunities for innovation and improvement using digital healthcare.
  • Becoming a Healthcare Intrepreneur – What innovation and improvement opportunities can you find in your healthcare organisation? Practice using the Ten Types framework to create innovative new models of care or an entirely new healthcare enterprise.

Module 3: Making Digital Healthcare Happen

Getting people to accept change is never easy. In Module 3 we look at the obstacles to implementing digital healthcare and how they can be overcome. The topics covered in Module 3 include:

  • Five Ways of Thinking About Change – What makes people adapt technology and what makes people reject it? What is your change leadership style and is it the right one for making digital healthcare happen in your organisation?
  • The Main Elements of Planned Change – What activities typically have to take place if digital healthcare is to be implemented successfully?

Module 4: Monitoring and Evaluating Digital Healthcare Innovations

How will we know if a digital healthcare innovation is a success? In Module 4 we discover how the benefits of digital healthcare can be measured and evaluated. The topics covered in Module 4 include:

  • Monitoring Digital Healthcare Interventions – What type of activities should you undertake in order to monitor the usability, efficacy, effectiveness and cost of digital healthcare?
  • Measurement for Improvement – What outcome, process and balancing measures should we use to evaluate the impact of digital healthcare?


Course Factfile

  • Next session: 2 November
  • Duration: 8 weeks
  • Commitment: 4-6 hours a week
  • Qualification: Certificate
  • Cost: £795
  • Location: Online

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