The global Covid-19 pandemic intensified the challenges faced by the people who have the biggest impact on the quality, safety and effectiveness of care: frontline healthcare leaders. But even in “normal” times these leaders have to cope with the pressures of supporting exhausted colleagues, managing limited resources and delivering more person-centred care.
IHLM’s High-Performance Healthcare Leadership programme is aimed at first time healthcare leaders and those aspiring to their first leadership role who want to improve teamwork and take responsibility for people and services.
The content of this evidence-based programme has been carefully designed by IHLM faculty to reflect the growing body of research evidence on the practices and behaviours that lead to high-performance in healthcare organisations: in particular the work of Professor Michael West on the practices that build a culture of high-quality care and that of Eugene Nelson and his colleagues on the success characteristics of clinical micro-systems.
Delivered via IHLM’s online e-learning platform, through live interactive Zoom webinars and one-to-one coaching, you will become part of a global healthcare leadership community preparing for the future together.
On completion of this programme you’ll be able to:
This programme is broken down into four modules delivered over eight weeks:
This programme should take approximately 4 – 6 hours per week. You can expect to devote about 1 – 2 hours per week to watching video lectures and reading learning materials, 1 – 2 hours per week preparing for and participating in the webinar and 1 – 2 hours per week applying your knowledge through learning activities and practical assignments. Every webinar is recorded so you can rewatch it at any time.
The programme is designed for anyone – whether they are a doctor, nurse, allied health professional or administrator – who is in a role where they manage or supervise others within a healthcare organisation or system. The programme focuses on how these vital middle- and front-line leaders can improve their personal impact and effectiveness while guiding their team or unit towards sustained high performance.
Upon successful completion of the programme you’ll receive an:
Ready to start? Just click the ‘Register now’ button at the top of this page or use the ‘Ask us a question’ button if you’d like to talk to one of our programme managers. The fee for this programme is £795 per person. If you’d like to pay in instalments you can arrange this by contacting us at: email@example.com.
We provide discounts to organisations registering 3 or more staff in the programme and can also provide a customised in-house version tailored to your organisation’s specific needs.
All registrations are subject to our terms and conditions which are available here. By registering for an IHLM programme you are accepting these terms and conditions and agreeing to be bound by them.
In our first module we get to know and understand ourselves as healthcare leaders and prepare a plan to develop the individual qualities that are vital to high-performance.
Most patients are unable to judge the clinical effectiveness or safety of the care they receive. So the single most important criterion they use to judge a hospital or health professional is they way they interact with them. In this module we therefore explore the needs and expectations of patients and discover how to improve their experiences of care.
Our third module explores the sophisticated and critical role that teamwork and collaboration play in the delivery of high-quality care, challenging us to measure and improve our own team’s performance.
Our fourth and final module demonstrates how the healthcare leader can contribute positively to the effectiveness and future success of a healthcare organisation.
Our flagship course for high-potential healthcare leaders: built around the core strategic management disciplines and designed to prepare you for more senior roles and greater responsibilities.
A comprehensive course for progressive healthcare providers and professionals who want to design and deliver more person-centred, compassionate and responsive care.
Quality and Safety
Discover how to set up effective error reporting systems, lead investigations into adverse incidents, implement successful patient safety improvement projects and design safer systems of care.
Discover how to support, engage and retain your healthcare workforce when you need them the most.
Using case studies from hospitals, clinics and healthcare systems, this programme shows you how to design and execute a strategic project or plan in a healthcare organisation.
Productivity and Value
This course will enable you to accelerate your hospital’s post-pandemic recovery and implement proven strategies for transforming performance in the operating room.
Aimed at first time healthcare leaders and those aspiring to their first leadership role, this programme will enable you to improve teamwork and take responsibility for people and services.
This unique programme will benefit anyone who wants to understand the potential benefits of digital technologies in healthcare and how they can capture those benefits for their own organisation.
This programme provides you with practical tools for understanding patient needs and preferences, developing a marketing plan, building your healthcare brand and growing revenues.
Productivity and Value
This course will enable you and your healthcare organisation to achieve operational excellence by improving capacity, productivity and patient flow at every stage of care.
Productivity and Value
This course gives you practical tools for making better financial decisions and maximising the financial performance of your healthcare organisation.
This course is designed to enable healthcare teams and professionals to set-up and manage their own virtual wards or spread the virtual ward model across their health and social care economy.
Quality and Safety
This course will enable you to master the concepts, methods and tools you need to lead successful quality improvement projects or become a quality improvement specialist.
Data Science and Analytics
This course is for anyone who wants to develop their data literacy, make more data-informed decisions and use data analytics to improve the quality and safety of care as well as the experience and satisfaction of patients.
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IHLM is deeply saddened by the death of Queen Elizabeth II. Her Majesty was patron of more than 600 charities, many of them in the field of health and medical care.