Productivity and Value

Transforming Performance in the Operating Room

Build more productive surgical teams and deliver safer care

About the course

Surgery is a vital but expensive medical service and the operating room (or ‘OR’) is among the most expensive resources hospitals use in the treatment of patients.  Although ORs have the potential to be a major source of profit when run safely and efficiently, they can quickly become a financial liability when managed poorly.

This new course brings together a number of strategies have been used to successfully improve OR performance over the last two decades, including:

  • financial incentives – such as offering monetary rewards to anaesthetists according to multiple performance criteria (St Jacques et al, 2004),
  • perioperative system optimisation – using Lean and Six Sigma quality improvement principles to measure, analyse and improve processes such as patient preparation, turnaround times, handovers and recovery (McNamara et al, 2014),
  • perioperative communication enhancement – introducing team briefings before each theatre list and debriefings afterwards in order to enhance collaboration between surgical team members (Bethune et al, 2011), and
  • multi-step training strategies – such as the Golden Patient Initiative (Javed et al, 2013; Roberts et al, 2015) and the Productive Operating Theatre Programme developed by the English National Health Service’s Institute for Innovation and Improvement (Ahmed et al, 2013).

Delivered via IHLM’s online learning platform and through live interactive Zoom webinars you will become part of a global community learning how to accelerate their hospital’s post-pandemic recovery and deliver sustained high performance in their OR.

What you’ll learn

On completion of this course you’ll be able to:

  • manage the day-to-day functions of the OR – including the supply chain, financial administration and quality management
  • optimise the use of valuable resources such as staff, consumables, equipment and theatre capacity
  • improve personal and interpersonal skills such as time management, problem-solving and conflict resolution
  • continuously collect and analyse the data with which to measure the performance of the OR, identify improvement opportunities and assure compliance with appropriate standards

How you’ll learn

This course is broken down into eight weekly modules:

  • work at your own speed through a carefully curated collection of self-paced online learning materials that include video lectures, podcasts, interviews and real-world case studies
  • evidence-based research from peer-reviewed publications will help you dig more deeply into topics that really interest you
  • you are not alone – you will interact with other course members, collaborate on learning activities and get direct feedback and coaching from the course leader during weekly Zoom webinars
  • earn professional certification by completing weekly learning activities and mini-projects

This course should take approximately 4 – 6 hours per week.  You can expect to devote about 1 – 2 hours per week to self-paced learning, 1 – 2 hours per week preparing for and participating in the webinar and 1 – 2 hours per week applying your knowledge through learning activities and mini-projects.  Every webinar is recorded so you can rewatch it at any time.

Who should take this course?

A significant number of staff from a wide variety of backgrounds and disciplines work in operating rooms and this course will enable every member of a multidisciplinary surgical team or workforce to develop the capabilities required to deliver sustained high performance.

About the certificates

Upon successful completion of the course you’ll receive an:

  • IHLM Certificate of CPD Completion – This may be useful for course members who belong to professional bodies that have Continuing Professional Development requirements.  The course has an estimated 48 hours of guided learning.
  • IHLM Professional Certificate in Transforming Performance in the Operating Room – This is evidence of the skills and capabilities you’ve developed during the course.  The award of a professional certificate requires completion of learning activities and mini-projects during each module.

How to register

Ready to start?  Just click the ‘Register now’ button at the top of this page or use the ‘Ask us a question’ button if you’d like to talk to one of our course facilitators.  The fee for this course is £795 per person.  If you’d like to pay in instalments you can arrange this by contacting us at:

We provide discounts to organisations registering 3 or more staff in the course and can also provide a customised in-house version tailored to your organisation’s specific needs.

All registrations are subject to our terms and conditions which are available here. By registering for an IHLM course you are accepting these terms and conditions and agreeing to be bound by them.


Course Factfile

  • Next session: 31 October 2023
  • Duration: 8 weeks
  • Commitment: 4-6 hours a week
  • Qualification: Certificate
  • Cost: £795
  • Location: Online

Find out more about Transforming Performance in the Operating Room


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