Patient Experience and Service Excellence

A comprehensive course for progressive healthcare providers and professionals who want to design and deliver more person-centred, compassionate and responsive care.

• Next Session: 5th March 2026
• Location: Online

Healthcare MBA Essentials

Our flagship course for high-potential healthcare leaders: built around the core strategic management disciplines and designed to prepare you for more senior roles and greater responsibilities.

• Next Session: 5th March 2026
• Location: Online

Strategic Evidence Generation for Market Access and HTA

This course enables you to plan, design and manage the clinical and economic evidence needed to support market access, reimbursement and health technology assessment.

• Next Session: 6th March 2026
• Location: Online

Budget Impact Analysis

A practical, Excel-based course on how to design, build and present budget impact models for health technology assessments, business cases and value propositions.

• Next Session: 1st May 2026
• Location: Online

Cost-Effectiveness Analysis

This hands-on course shows you how to build, interpret and present cost-effectiveness and cost-utility models that measure the value of health interventions and guide healthcare decision-making.

• Next Session: 26th June 2026
• Location: Online

Rapid Evidence Reviews for Market Access

Discover how to plan, commission and evaluate rapid evidence reviews that generate accelerated, evidence-based insights in response to time-sensitive demands.

• Next Session: 4th September 2026
• Location: Online

Real-World Evidence for Market Access and HTA

A practical course that equips you to design, conduct, analyse and appraise observational studies that generate credible evidence for HTA bodies and payers.

• Next Session: 16th October 2026
• Location: Online

Systematic Reviews and Meta-Analyses

A practical course on planning, conducting, commissioning and critically appraising systematic reviews and meta-analyses.

• Next Session: 1st January 2027
• Location: Online

Patient Safety and Risk Management

Discover how to set up effective error reporting systems, lead investigations into adverse incidents, implement successful patient safety improvement projects and design safer systems of care.

Healthcare Quality and Performance Improvement

This course will enable you to master the concepts, methods and tools you need to lead successful quality improvement projects or become a quality improvement specialist.

Healthcare Operations and Patient Flow Management

This course will enable you and your healthcare organisation to achieve operational excellence by improving capacity, productivity and patient flow at every stage of care.

Transforming Performance in the Operating Room

This course will enable you to accelerate your hospital’s post-pandemic recovery and implement proven strategies for transforming performance in the operating room.

Healthcare Strategy, Planning and Execution

Using case studies from hospitals, clinics and healthcare systems, this course shows you how to design and execute a strategic project or plan in a healthcare organisation.

High-Performance Healthcare Leadership

Aimed at first time healthcare leaders and those aspiring to their first leadership role, this programme will enable you to improve teamwork and take responsibility for people and services.

Healthcare Financial Management, Productivity and Cost Control

This course gives you practical tools for making better financial decisions and maximising the financial performance of your healthcare organisation.