The global Covid-19 pandemic created enormous challenges for healthcare providers and left them facing an unprecedented backlog of people waiting for treatment. In the UK, for instance, there is a ‘visible backlog’ of more than 6 million people waiting for elective procedures and a growing ‘hidden backlog’ of patients who require care but have not yet looked for it. There has never been a more urgent need to maximise the capacity and productivity of our healthcare facilities and services, but how do we do this?
In IHLM’s upcoming Healthcare Operations and Patient Flow Management programme we’ll be taking an in-depth look at some of the many ways healthcare teams can transform productivity, while also improving the quality of their working lives. These solutions include:
Delivered via IHLM’s online e-learning platform, through live interactive Zoom webinars and one-to-one coaching, our upcoming programme will help you become part of a global community learning how to transform patient flow together.
Patient Experience
A comprehensive course for progressive healthcare providers and professionals who want to design and deliver more person-centred, compassionate and responsive care.
Productivity and Value
This course will enable you and your healthcare organisation to achieve operational excellence by improving capacity, productivity and patient flow at every stage of care.
Data Science and Analytics
This course is for anyone who wants to develop their data literacy, make more data-informed decisions and use data analytics to improve the quality and safety of care as well as the experience and satisfaction of patients.
Healthcare Leadership
Our flagship course for high-potential healthcare leaders: built around the core strategic management disciplines and designed to prepare you for more senior roles and greater responsibilities.
Quality and Safety
Discover how to set up effective error reporting systems, lead investigations into adverse incidents, implement successful patient safety improvement projects and design safer systems of care.
Productivity and Value
This course gives you practical tools for making better financial decisions and maximising the financial performance of your healthcare organisation.
Healthcare Strategy
Using case studies from hospitals, clinics and healthcare systems, this programme shows you how to design and execute a strategic project or plan in a healthcare organisation.
Healthcare Strategy
This programme provides you with practical tools for understanding patient needs and preferences, developing a marketing plan, building your healthcare brand and growing revenues.
Employee Experience
Discover how to support, engage and retain your healthcare workforce when you need them the most.
Productivity and Value
This course will enable you to accelerate your hospital’s post-pandemic recovery and implement proven strategies for transforming performance in the operating room.
Healthcare Leadership
Aimed at first time healthcare leaders and those aspiring to their first leadership role, this programme will enable you to improve teamwork and take responsibility for people and services.
Digital Transformation
This unique programme will benefit anyone who wants to understand the potential benefits of digital technologies in healthcare and how they can capture those benefits for their own organisation.
Digital Transformation
This course is designed to enable healthcare teams and professionals to set-up and manage their own virtual wards or spread the virtual ward model across their health and social care economy.
Quality and Safety
This course will enable you to master the concepts, methods and tools you need to lead successful quality improvement projects or become a quality improvement specialist.
October 18, 2023
Pretty much everyone working in business or management has heard of the MBA degree. However, few healthcare leaders have the time, money or need for such a lengthy and expensive programme.
September 8, 2022
IHLM is deeply saddened by the death of Queen Elizabeth II. Her Majesty was patron of more than 600 charities, many of them in the field of health and medical care.
Course starts: 09 January 2025
Location: Online
Course starts: 09 January 2025
Location: Online
