There have never been more demands placed upon healthcare organisations than there are today. Populations are growing and ageing. Chronic diseases are becoming more prevalent. Patient expectations are rising.
Healthcare leaders and managers face daunting strategic and operational challenges and need specific skills and capabilities in order to overcome them. But because healthcare is such a specialised field, generic business training courses rarely meet their needs.
IHLM therefore combines established management theories with newly published, evidence-based research to create content that is specific to the healthcare context. We deliver it in ways that are both emotionally engaging and immediately practical – empowering participants to transform their team or organisation’s performance, as well as their personal impact, from the moment they leave the classroom.
IHLM works with leaders at every level – from frontline leaders working at the bedside, all the way up to the boardroom, and beyond. We work across the entire breadth of healthcare provision – in primary, secondary and tertiary care – in both the public and the private sectors – and with organisations both big and small. Our programme members are overwhelmingly positive about the impact their learning experience has on them and on their organisation.
Read testimonials from recent programme members
The right educator is essential to transforming the performance of individuals, teams and organisations. IHLM faculty members are not only genuine healthcare thought-leaders, but also understand the cultures and contexts in which they educate – enabling them to collaborate closely with clients and programme members to deliver relevant, customised and specialised learning that has genuine impact. They all have extensive experience gained in senior healthcare leadership roles around the world and are skilled teachers, coaches and facilitators.
IHLM’s open programmes take place at venues around the world – delivering practical skills and knowledge locally. Custom programmes take place whenever and wherever our client organisations choose. Some clients have their own excellent training facilities, but many elect to use external facilities to assure that programme members can focus on developing their management expertise and leadership skills without any workplace distractions.
Every year, IHLM works with clients in both the pubic and private sectors to design and deliver custom programmes that are tailored to their exact needs.
Productivity and Value
This course will enable you and your healthcare organisation to achieve operational excellence by improving capacity, productivity and patient flow at every stage of care.
Data Science and Analytics
This course is for anyone who wants to develop their data literacy, make more data-informed decisions and use data analytics to improve the quality and safety of care as well as the experience and satisfaction of patients.
Healthcare Leadership
Our flagship course for high-potential healthcare leaders: built around the core strategic management disciplines and designed to prepare you for more senior roles and greater responsibilities.
Quality and Safety
Discover how to set up effective error reporting systems, lead investigations into adverse incidents, implement successful patient safety improvement projects and design safer systems of care.
Productivity and Value
This course gives you practical tools for making better financial decisions and maximising the financial performance of your healthcare organisation.
Healthcare Strategy
Using case studies from hospitals, clinics and healthcare systems, this programme shows you how to design and execute a strategic project or plan in a healthcare organisation.
Healthcare Strategy
This programme provides you with practical tools for understanding patient needs and preferences, developing a marketing plan, building your healthcare brand and growing revenues.
Employee Experience
Discover how to support, engage and retain your healthcare workforce when you need them the most.
Productivity and Value
This course will enable you to accelerate your hospital’s post-pandemic recovery and implement proven strategies for transforming performance in the operating room.
Healthcare Leadership
Aimed at first time healthcare leaders and those aspiring to their first leadership role, this programme will enable you to improve teamwork and take responsibility for people and services.
Patient Experience
A comprehensive course for progressive healthcare providers and professionals who want to design and deliver more person-centred, compassionate and responsive care.
Digital Transformation
This unique programme will benefit anyone who wants to understand the potential benefits of digital technologies in healthcare and how they can capture those benefits for their own organisation.
Digital Transformation
This course is designed to enable healthcare teams and professionals to set-up and manage their own virtual wards or spread the virtual ward model across their health and social care economy.
Quality and Safety
This course will enable you to master the concepts, methods and tools you need to lead successful quality improvement projects or become a quality improvement specialist.
October 18, 2023
Pretty much everyone working in business or management has heard of the MBA degree. However, few healthcare leaders have the time, money or need for such a lengthy and expensive programme.
September 8, 2022
IHLM is deeply saddened by the death of Queen Elizabeth II. Her Majesty was patron of more than 600 charities, many of them in the field of health and medical care.
Course starts: 04 March 2025
Location: Online
Course starts: 06 March 2025
Location: Online